Shipping policy
SHIPPING POLICY
SHIPPING AREA
We currently ship only within the United States.
SHIPPING COST
Standard shipping is free on all orders.
PROCESSING TIME
Orders are generally processed within 1–2 business days. Orders are not processed on weekends or holidays.
ESTIMATED DELIVERY TIME
Estimated delivery is 5–8 business days after the order has been processed. Delivery dates are estimates and may be affected by carrier delays, weather, high order volume, or other circumstances outside our control.
ORDER TRACKING
When tracking information becomes available, it will be sent to the email address provided at checkout. Tracking information may take up to 48 hours to update.
ADDRESS CHANGES
Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has been processed or shipped.
LOST, DAMAGED, OR INCORRECT ORDERS
If an order arrives damaged or incorrect, contact us within 7 days of delivery and include clear photos or videos. If tracking shows the package as delivered but you cannot locate it, contact the shipping carrier and then contact us through our store’s Contact page.
CONTACT
For questions about shipping or an order, contact us through our store’s Contact page.